You may return new, unopened items within 30 business days of delivery for a full refund (minus shipping and handling charges). We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). If the return is not a result of an error on our part, you will be responsible for paying the return shipping charge.
- Product must be in the original packaging and be in resellable condition.
- Product must be returned prepaid by the customer.
- Returns must be accompanied by the confirmation receipt, packing slip, or invoice.
- Refunds will be credited back to the original form of payment.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We technically can ship to any address in Canada. We use Canada Post to ship you order, you will receive an email from Canada Post website. If you have further questions about shipping or returns, please Contact Us.
- Baa Baa Shop ships anywhere within Canada
- Baa Baa Shop offers free shipping on any order
- International Orders: Sorry, due to the high cost of international shipping, we are unable to ship to countries other than Canada .
- All orders ship from our warehouse in New Westminster, British Columbia.
- Baa Baa Shop will send you an automated email containing information when your order ships.
- Baa Baa Shop usually ships your order within 1-3 business days after your order arrives. Please note that we do not ship on public holidays, Saturdays or Sundays.
- Please check Canada Post website for shipping time to your location